Boutique for the discerning Earth Mother Lover
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Returns Policy

We are happy to exchange/refund any merchandise within 14 days after the product has been received.

Any claims for misprinted/damaged/defective items, and for packages lost in transit, all claims must be submitted no later than 14 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

 

Reasons for Returns

Returned by Customer - We advise our customers to contact us before returning any products. We do not refund orders for buyer’s remorse, and will only discuss refunds and/or exchanges if the item has not been worn or used. All products must be returned with the original tags attached and in the original packaging. We cannot accept any products that have been washed. 

Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.

Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment.

It is up to the discretion of our Customer Care Team, on whether the item is suitable for return.

For further information please contact us here.